Help and support | Chelsea Building Society
Help & Support
We're here when you need us
Online accounts
Need help logging in or registering for an online account?
Mortgages
Information on managing your mortgage.
Savings
Information on managing your savings.
Payment Guidance
Help and guidance on how to move your money.
Get in touch
Call us
9am - 5pm: Mon to Fri
9am - 1pm: Sat
Email us
Fill out our online contact form and we'll get back to you as soon as we can.
Secure messaging
If you've already registered to access to your account online, you can log in and send us a secure message.
Need more help?
We want you to be able to access all our products and services quickly and easily, regardless of your circumstances.
If you need some extra support or you'd like us to do something different when we communicate with you, please reach out.
For example, you may want us to contact you in a specific way or talk louder when we speak to you.
If you need some extra support or you'd like us to do something different when we communicate with you, please reach out.
For example, you may want us to contact you in a specific way or talk louder when we speak to you.
Help us improve
If something has gone wrong or you need to make a complaint, we're always here to listen.