Online account registration

Once you have access to your account online, you'll be able to manage your savings accounts and take advantage of some of the features of the online account area. If you have already opened an online savings account, you’re already registered. The features available to you will vary depending on the type of account you have.

View your statements and search transactions
Deposit money to your online savings account with a debit card
Set up transfers out of your online savings accounts
Update your personal details
Send us a secure message
Choose to receive your future AGM (Annual General Meeting) information online

Important information

By registering for online services you are agreeing to not receiving a printed statement for any of your savings accounts. You can request a printed statement in future, should you need one, by calling us.

If you have a mortgage with us you will be able to view year to date mortgage statements and if you have an offset mortgage you can view offset mortgage and savings balances and also transfer money to and from any offset savings accounts.

Please note, you need to be aged 16 or over to register to view and manage your account online.


 

Additional security

To protect you and your money, some transactions you carry out online will use our multi-factor authentication confirmation service. When paying into your account using a debit card, we have adopted Verified by Visa and MasterCard SecureCode for additional protection when depositing funds. For more details on our security procedures please read our Security page.
 

Did you know?

Once you register for online access to your accounts, you can also use the same password for any telephone transactions (subject to the terms of your account).

When you call us, you'll be asked for three characters from your online account password - just so we can verify your identity.
 

Register now

Registering is easy – enter some of your account details and then follow these simple steps:
 

  1. Enter your personal details.
  2. We'll need to verify you by asking some security questions.
  3. Tell us how best to contact you.
  4. Create a new password for logging in.
  5. You'll then receive a unique customer number in the post which you can use to login.

Having problems logging in?

After you register, use this link to log in on our website. Bookmarked, favourited and saved links can cause problems.

If you forget your login details, check our login page for what to do next.

If you still have issues, you could:

use a different browser or a private browsing window
clear your browser’s cookies and cache
open our website on a different device.

Help & Support

Call us
9am - 5pm: Mon to Fri
9am - 1pm: Sat